19myr: Terms & Conditions
Acceptance of These Terms
By creating an account on 19myr and using any part of our platform, you confirm that you have read, understood and agreed to these Terms & Conditions in full. These terms form a binding agreement between you and 19myr. If you do not agree to any part of this document, you must not register or continue to use the platform.
These terms apply to all players who access 19myr through the website at 19myr.bet or through the official 19myr mobile app. Accessing the site through any other means does not exempt you from these terms.
Player Eligibility
To register and play at 19myr, you must meet all of the following requirements at the time of registration and throughout your use of the platform:
- You are at least 18 years of age.
- You are located in a jurisdiction where online betting is not prohibited by local law.
- You are acting on your own behalf, not on behalf of a third party.
- You have not previously had a 19myr account closed for breach of these terms.
- You are not a current employee or contractor of 19myr or any affiliated company.
19myr reserves the right to request proof of age at any time. Accounts found to belong to underage players will be closed immediately, and any funds held will be returned after deducting bonuses.
Account Registration & Verification
One Account Per Player
Each player is permitted to hold only one active account. Duplicate accounts will be merged or closed, and bonuses claimed across duplicate accounts will be voided. If you have forgotten your login credentials, use the account recovery function on the 19myr login page rather than creating a new account.
Accurate Information Required
All details provided during registration must be accurate and current. This includes your full legal name, date of birth, residential address and contact details. Providing false information is a breach of these terms and may result in account suspension.
KYC Verification
Before your first withdrawal, 19myr is required to verify your identity. Acceptable documents include:
| Document Type | Accepted For | Review Time |
|---|---|---|
| National ID Card (NID) | Identity & Address | Within 6 hours |
| Passport | Identity | Within 6 hours |
| Driving Licence | Identity | Within 6 hours |
Documents are reviewed within 6 hours during normal operating periods. You may continue depositing and playing while verification is pending, but withdrawals are held until the process is complete.
Deposits & Payment Methods
19myr currently accepts deposits via Touch 'n Go eWallet, DuitNow, FPX Online Banking and Bank Transfer. All transactions are processed in Malaysian Ringgit (RM).
| Detail | Value |
|---|---|
| Minimum deposit | RM40 |
| Typical deposit credit time | Within 3 minutes |
| Accepted currencies | RM (MYR) |
19myr does not charge deposit fees. However, your bank or e-wallet provider may apply their own transaction charges. Deposits made via methods not listed above will not be accepted and may be returned after administrative review.
You must only deposit funds from payment accounts registered in your own name. Third-party deposits are not permitted and will trigger a compliance review.
Withdrawals & Processing Times
Withdrawal requests are processed within 13 minutes once your account has passed KYC verification. First-time withdrawals may take up to 1 hour as an additional security check is applied.
| Detail | Value |
|---|---|
| Minimum withdrawal | RM40 |
| Maximum daily withdrawal | RM23,500 |
| Standard processing time | Within 13 minutes |
| First withdrawal processing time | Within 1 hour |
Withdrawals are paid to the same account used for your most recent deposit where possible. 19myr reserves the right to conduct additional verification checks on any withdrawal request before processing, particularly for large amounts or where unusual activity is detected.
Withdrawal requests submitted while a bonus wagering requirement remains outstanding will not be processed until the wagering condition is fully met or the bonus is forfeited.
Bonus & Promotion Conditions
Welcome Deposit Bonus
New 19myr players are eligible for a 155% first deposit bonus up to a maximum of RM300. To receive this bonus, you must opt in during or immediately after your first deposit. The bonus is applied automatically once the deposit clears.
Wagering Requirements
All bonuses are subject to a 11× wagering requirement applied to the combined total of your deposit and bonus amount. For example, a RM100 deposit with a RM155 bonus gives a combined total of RM255; the wagering requirement is RM255 × 11 = RM2,805 before a withdrawal can be requested.
Reload & Cashback Bonuses
Existing players may be eligible for an 11% reload bonus on subsequent deposits and a 0.5% daily cashback on net losses. These are subject to the same wagering terms unless stated otherwise in the specific promotion details.
Referral Bonus
Referring a verified new player to 19myr earns you RM65 once the referred player completes their first deposit and wagering activity. Referral bonuses cannot be withdrawn without meeting the standard wagering requirement.
General Bonus Rules
- One bonus per player per promotion period.
- Bonuses are valid for 7 days from the date of issue.
- Bonus funds must not be transferred between accounts.
- 19myr reserves the right to modify or withdraw any promotion at any time with reasonable notice.
- Evidence of bonus abuse or coordinated wagering to meet wagering requirements will result in bonus cancellation and may lead to account suspension.
Gameplay Rules & Fairness
All games available on 19myr are operated by licensed third-party providers including CQ9, Spribe, FA Chai, Habanero, Sexy Gaming and Playtech. Each provider maintains their own certified Random Number Generator (RNG) systems, audited for fairness by independent testing laboratories.
Published RTP (Return to Player) figures represent theoretical long-term averages across millions of game rounds and do not guarantee individual session returns. Players acknowledge that all gambling outcomes involve risk and that past results do not predict future outcomes.
In the event of a technical error during gameplay — such as a disconnection or display fault — 19myr will use server-side records to determine the correct game outcome. Decisions made by 19myr on disputed game rounds are final.
Prohibited Behaviour
The following actions are strictly prohibited on 19myr and will result in immediate account suspension and forfeiture of funds:
- Using software bots, scripts or automated tools to place bets.
- Exploiting software bugs or game errors for financial gain without reporting them.
- Creating multiple accounts to claim bonuses more than once.
- Colluding with other players in live dealer or multiplayer games.
- Using third-party payment methods not registered in your own name.
- Engaging in any form of money laundering or fraudulent activity.
- Sharing account credentials with another person.
Account Suspension & Closure
19myr may suspend or permanently close an account if there is reasonable grounds to believe any of the prohibited behaviours above have occurred, or if a player requests self-exclusion through the Responsible Gaming tools. In cases of confirmed fraud, all funds held in the account may be forfeited.
Players who wish to close their own account voluntarily can contact the 24/7 Live Chat support team at any time. Account closure requests are processed within 24 hours. Any remaining real-money balance (excluding bonus funds with unmet wagering requirements) will be returned to the player's registered payment method.
Privacy & Data Use
19myr collects and processes personal data as described in our Privacy Policy. By registering an account, you consent to this data processing. Your data is used solely for account management, identity verification, fraud prevention and improving platform services. We do not sell your personal data to third parties.
Responsible Gaming Commitment
19myr is committed to promoting safe and responsible gambling. All players must be 18 years or older. We provide tools including deposit limits, session time reminders and self-exclusion options. If you feel your gambling is becoming a problem, please visit our Responsible Gaming page for support resources available in Malaysia.
Players who self-exclude cannot override this decision for the duration of the exclusion period. If you attempt to register a new account while under self-exclusion, 19myr reserves the right to close that account and return any deposits made.
Changes to These Terms
19myr may update these Terms & Conditions from time to time to reflect changes in platform features, regulatory requirements or business practices. When material changes are made, registered players will be notified via the contact details on their account at least 7 days before the changes take effect.
Continued use of the 19myr platform after the effective date of any changes constitutes acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically to stay informed.
If you have any questions about these terms, our 24/7 Live Chat support team is available to assist at any time.